Vinted Users Share Anger About Sizing Modifications
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.
Online Platforms Backlash
Many shoppers and sellers are posting online saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
The platform stated the revised method more closely matches similar services.
They have suggested members to review their products and update the measurements by hand when needed, resulting in member annoyance.
Measurement Approach Changes
Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L used to be a 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Manual Updates
Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.
Service Background
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: previously, Vinted reversed a change concerning shipment methods after backlash from users.